SLS Las Vegas Loyalty Club Representative in Las Vegas, Nevada

The Loyalty Club Representative is to assist guests with enrollment, redeem promotions, & explain the benefits to the member

Focus is on, but not limited to the following:

  • Enrolls and creates new member accounts in a friendly and professional manner

  • Inputs all player information into the database and issues Loyalty Club cards

  • Explains the program to guests along with the benefits of the card

  • Evaluates members play and issues comps based upon Loyalty Club guidelines

  • Performs all other duties as assigned

  • All duties are to be performed in accordance with policies & procedures

  • High School Diploma or equivalent is required

  • Must have the ability to effectively communicate in English, both written and verbal forms

  • A professional demeanor and attire is to be maintained at all times

  • Must have strong interpersonal and organizational skills

  • Ability to working independently with little to no supervision

  • Must be able to perform in a team environment

  • Possess the ability to motivate and maintain effective working relationships across all levels of staff and leadership

  • Previous experience in a high-end luxury Gaming or Hospitality environment is desired

  • Must have exceptional time management skills

  • An intermediate to proficient understanding of Computer systems such as: Microsoft Word, Excel & Outlook is preferred

  • Proven ability to resolve guest conflicts with ease or determine if management is needed in certain guest situations

  • A valid Nevada Gaming License & Alcohol Awareness Card are required and must be obtained before entering this position

  • Must be 21 years of age or older

ID: 2017-4554

External Company Name: SLS Las Vegas

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