Veterans Affairs, Veterans Health Administration Program Support Assistant (OA) in Las Vegas, Nevada

  • Duties

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Duties
Summary

Come work in the entertainment capital of the world -- Las Vegas, Nevada! Whether it be the iconic strip; the exciting nightlife; the world renowned restaurants; or any of the outdoor adventures, Las Vegas has it. With over three-hundred days of fabulous weather, there is never a reason or season to stay home!

As a Program Support Assistant (OA) for the VA Southern Nevada Healthcare System, you will be serving our nation's heroes in our new state-of-the art medical facility.

Since 1972, VA Southern Nevada Healthcare System has been improving the health of the men and women who have so proudly served our nation. We consider it our privilege to serve your health care needs in any way we can. Services are available to more than 240,000 veterans living in our catchment area. In addition to our main facility in Las Vegas, we offer services in three community-based outpatient clinics located in Henderson, Pahrump and Laughlin. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to http://www.vacareers.va.gov

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitionsdocument.

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Responsibilities

The individual serves as Program Support Assistant (OA) for Cardiology at the VA Southern Nevada Healthcare System. The direct supervisor is the Nurse Manager of Cardiology or designated representative. The Program Support Assistant independently establishes priorities for accomplishments of the various responsibilities inherent within a complex, multi-specialty organization, as well as handling multiple and varied interruptions and additional unpredictable work assignments arising on a day-to-day basis. The individual performs a variety of administrative tasks associated with maintaining and supporting the work performed within the organization. Such work includes a variety of administrative functions and ranges from records and file management, correspondence and information control, to property accountability, employee travel preparation, ordering of equipment and supplies. In addition, the position may act as a liaison between the program office and administrative officers outside the organization. Additional duties include but are not limited to:

  • Processes incoming and outgoing materials such as correspondence, reports, memoranda, and other forms of written communication.
  • Performs typing and office automation and enters pertinent information into an automated tracking system for suspense's, proficiencies, leave utilization, staffing and ongoing projects/concerns.
  • Acts as a timekeeper for the Medicine Sub-Specialties service.
  • Schedules appointments, coordinates meetings, and/or schedules conference.
  • Performs work related to the acquisition and/or development of program information and resource materials/personnel.
  • Serves as the program liaison to the purchasing/procurement office to arrange for, monitor and secure equipment, services and products.

Work Schedule: Monday - Friday

Position Description Title/PD#: Program Support Assistant (PSA) (OA), 04167A

Travel Required

Not required

Supervisory status

No

Who May Apply
This job is open to…

This Vacancy is open to VA Southern Nevada Healthcare System ONLY, to include West CPAC employees, Canteen Service employees, and VISN 21 virtual employees, all located within the Las Vegas, NV metropolitan area.

Questions? This job is open to 1 group.

  • #### Job family (Series)

0303 Miscellaneous Clerk And Assistant

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  • Requirements

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Requirements
Conditions of Employment
  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Designated and/or random drug testing may be required.
  • For a GS-6 position, you must have served 52 weeks at the GS-05 Level.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Typing Proficiency (REQUIRED) SELF CERTIFICATION.

Physical Requirements:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc

Time-in-grade: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-06 position you must have served 52 weeks at the GS-05 level.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:

Wednesday, October 04, 2017

Specialized Experience: Applicants must have One year of specialized experience equivalent to at least the next lower grade (GS-5) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

  • Performing a variety of clinic/administrative duties related to patient care in an administrative setting.
  • Experience in preparing a variety of recurring reports.
  • Processing incoming or outgoing correspondence.
  • Serving as a department timekeeper.
  • Compiling data for reports.
  • Daily communication and interaction with visitors, vendors, veterans and community partners.
  • Experience in collecting, compiling, and tracking of data and statistical information.
  • Assisting in planning, review and reporting of data/project studies.
  • Creation of tracking systems for suspense, proficiencies, leave utilization, staffing, etc.

OR Substitution of Education for Experience: Generally not applicable at this grade level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Additional information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan CTAP)provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website. Receiving Service Credit for Earning Annual (Vacation) Leave : Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. You will be rated on the following competencies b*ased on your application for this position.*

Competency 1 – Knowledge of the organizational function and procedures of the Medicine Sub-Specialties Service to perform such duties as timekeeping and leave administration; distributing and controlling mail, appropriately referring phone calls and visitors and providing general information. Competency 2 - Knowledge of computer programs and software applications to include Microsoft Office, Medical Center VISTA; CPRS, and TMS. Competency 3 - Ability to communicate effectively (orally and in writing) with individuals and groups from a variety of backgrounds, including management officials and professional and non-professional staff.

Competency 4 - Skill in Performing clerical support concerning directives, reports, correspondence, telephone procedure's and other administrative matters.

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.

Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

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Background checks and security clearance
Security clearance

Other

  • Required Documents

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Required Documents

You must provide a complete Application package which includes:

  1. Resume (REQUIRED).
  2. Responses to Occupational Questionnaire View Occupational Questionnaire (REQUIRED)
  3. Optional Form 306 - Declaration for Federal Employment (Available at http://www.opm.gov/Forms/pdffill/of0306.pdf). This form must be completed at the time of job offer. Please note: the OF-306 with a revision date of October 2011 is the only acceptable version. Previous editions are obsolete and unusable
  4. Typing Proficiency (REQUIRED) SELF CERTIFICATION.
  5. SF-50 - Notification of Personnel Action. (REQUIRED). You must provide a copy of your last or more recent SF-50 (No Award SF-50s will be accepted). This is the most recent SF-50 (available in your e-OPF).

Please use this checklist to ensure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

*Faxing Applications or Supporting Documents: *You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you are unable to apply online or unable to upload your supporting documents to your online application, follow the directions located at the following site: Fax Options. The Vacancy ID of the job opportunity announcement is 2009826. NOTE: If you applied online and your application is complete, do not fax the paper application (1203-FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits

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Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

  • Benefits for federal employees
  • Healthcare insurance
  • Pay and leave

VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered: http://www.vacareers.va.gov/why-choose-va/benefits/index.asp.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply

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How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the View Occupational Questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on Wednesday, October 04, 2017 to receive consideration. 1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. 2. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

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Agency contact information
Sharon Rodriquez
Phone

(720)576-8664

Email

SHARON.RODRIQUEZ@VA.GOV

Address

VHA Southern Nevada HCS Las Vegas HRMS 05 6900 North Pecos Road North Las Vegas, NV

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Next steps

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided); otherwise, applicants will receive a notification letter via the U.S. Postal Service. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USAJOBS account and clicking on “Application Status.” For a more detailed update of your status, click on “more information.” Information regarding applicant notification points can be found in the USAJobs Resource Center.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) office at OPM
  • Office of Equal Opportunity

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/479423200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Open & closing dates: 09/14/2017 to 10/04/2017

Salary: $36,888 to $47,958 per year

Pay scale & grade: GS 06

Work schedule: Full-Time - Full Time

Appointment type: Agency Employees Only