Topgolf Topgolf Promoter in Las Vegas, Nevada
What You’ll Do
The primary role of each promoter will be to drive revenue and attendance to Topgolf. The promoter not only focus on getting Guests to the venue, they will be working closely with the operations team to ensure that the experience is properly delivered to each Guest. Additionally, promoters will be expected to know of any/all events, discounts or specials going on at the venue while continuously checking in on any potential wait times. We will look for the demonstration of the following key attributes in an associate: Living the Core Values, Productivity, Dependability, Guest Focus, Teamwork and Adaptability.
Topgolf Promoters are dynamic individuals who exhibit ambition. Candidate communication skills and vibrant personality are very important as well as their willingness to engage with our guests. The promoter’s compensation is hourly and commission based, therefore, these individuals will consistently be evaluated on their performance levels.
How You’ll Do It
Work shifts based on the needs of the program and to ensure proper daily coverage
Exceptional knowledge of Topgolf Las Vegas’ amenities, games, prices, and hours of operation
Promoter may be subject to random “testing” of this knowledge throughout employment.
Build relationships and rapport with MGM guests and Hotel Executives
Educate guests on what Topgolf is and what it has to offer
Maintain contact with Hospitality Sales Associates and Guest Services regarding availability, wait times, and special events
Communicating efficiently with the Hospitality Sales Associates regarding viable options to accommodate large party guest inquiries to the best of our ability
Utilize venue promotions to help drive business
Distribute necessary material and fliers
Maintain a clean work station, if applicable
Regularly stock kiosk with essential materials i.e. pens, paper, fliers, etc.
Work closely with Topgolf lounge associate and shuttle driver to secure proper means of transportation for each guest, if applicable to promoter location
Continually maintain high standard of professionalism for the duration of each shift
Review, understand, and demonstrate knowledge of the MGM Grand property and its amenities
What We’re Looking For
Clear understanding and exhibition of our Core Values
Exemplary communication skills
Attention to detail and organizational skills
Ability to multi-task
Must be able to stand for prolonged periods of time
Must meet Topgolf personal hygiene standards
Committed to continuously engaging with any/all guests
Exhibit personal accountability in following the Standard Operating Procedure for Topgolf Promoters
Must consistently meet or exceed the individual and team goals set forth by the Lead Promoter. Goals can include, but will not be limited to number of redemptions and revenue generated.
Position Type Hourly
# of Openings 3
Address 4627 Koval Street
Job Locations US-NV-Las Vegas
Category Front of House Hourly