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Risk Management Coordinator
Department: 200502 Risk Management
Facility: Renown Regional Medical Center
Schedule: Full Time - Eligible for Benefits
Hours: 0800 to 1700
Under the guidance of the Director of Risk Management, the Risk Management Coordinator proactively identifies areas of patient safety exposure and quality concerns, and coordinates the reporting of such data to appropriate entities for analysis and action to reduce the likelihood of loss and improve patient outcomes. The Risk Management Coordinator is part of the Quality Management Department and interfaces with multiple departments within the organization, including the Nursing, Environment of Care, Accreditation and Compliance, Quality and Risk Management. This position is responsible for managing data, analyzing and reporting on patient safety initiatives, accreditation and compliance monitors, and other quality and risk management data to identify performance improvement opportunities. This position will coordinate the response to occurrences, including complaints, never events, near misses, and sentinel events and will facilitate Root Cause Analysis to identify opportunities for improvement as well as to minimize potential liability from identified occurrences.
Nature and Scope:
The Risk Management Coordinator, in collaboration with other members of the Quality team; conducts Root Cause Analysis, collaborates with multiple departments in identifying performance improvement opportunities, and is responsible to ensure adequate follow through of issues identified in RCA’s and complaints. Based on occurrence reporting and other data sources makes recommendations and facilitates Failure Mode and Effects Analysis (FMEA) in conjunction with regulatory requirements. Monitors incidents and facilities claims reporting as appropriate. The incumbent must demonstrate the knowledge and skills and clinical background necessary to assists in the investigation of claims; chart reviews and supports internal and external defense efforts.
The Risk Management Coordinator is responsible for the tracking, trending and investigation, and reporting of occurrences. This position works with clinical and medical staff on issues related to patient complaints.
It is common to encounter potential hazards in the healthcare environment. Some of these hazards could include, but are not limited to: Radiation, Toxic Chemicals, Biological Hazards, Heat, Noise, Dust and Stress. Renown Health has a Safety Management Program in place addressing these issues.
This position does not provide patient care.
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Minimum Qualifications: Requirements - Required and/or Preferred
Must have working-level knowledge of the English language, including reading, writing and speaking English. Clinical background as well as Associate Degree in health care related field preferred. Two years of Data Analysis experience required. Risk Management / Quality Improvement experience preferred.
Minimum of 3 years acute hospital work and must demonstrate proficient computer skills including demonstrated expertise in Microsoft Excel, Access Data Base, with compilation of spread sheets, and accompanying charts/graphs. Must show proficiency in Microsoft products as a whole.
Computer / Typing:
Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.